Returns & Exchanges
At The Spark Company, we want you to love your fashion finds, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply follow our easy process to receive a full refund or exchange for a different size or style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing