Frequently Asked Questions
Everything you need to know about shopping with The Spark Company
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to initiate your return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit can vary between different styles and silhouettes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At The Spark Company, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.